Terms & Conditions

Introduction & Acceptance of Terms

Welcome to zo365, an online gaming platform that provides cricket betting, live casino games, slots, crash games, and more to players in Bangladesh. These Terms & Conditions govern your use of our website at https://zo365.bet, all associated services, mobile interfaces, and promotional features offered under the zo365 brand.

By creating an account, depositing funds, or placing a wager on zo365, you confirm that you have read, understood, and unconditionally agreed to these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must not use this platform. zo365 reserves the right to modify or update these terms at any time; continued use of the platform following any amendment constitutes your acceptance of the revised terms.

User Eligibility & Age Verification

To register and use zo365, you must meet all of the following eligibility criteria at the time of registration and at all times during your use of the platform.

Additionally, you must be a resident of Bangladesh, must not be listed on any self-exclusion register at the time of registration, must have the legal capacity to enter into a binding agreement, and must not register or use the platform on behalf of a third party. Accounts opened with false information will be suspended immediately and any funds held therein may be forfeited.

Account Registration & Responsibilities

Each individual user is permitted to hold only one active account on zo365. Duplicate accounts are strictly prohibited and will be closed upon detection, with balances subject to review. When registering, you are required to provide accurate, current, and complete information, including:

You are solely responsible for maintaining the confidentiality of your account credentials. zo365 will not be liable for any loss or damage arising from your failure to protect your login information. You must notify our support team immediately if you suspect unauthorized access to your account.

Deposits, Withdrawals & Payment Methods

zo365 supports seamless deposits and withdrawals for Bangladeshi players through locally trusted payment channels. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). zo365 does not charge platform-level fees on standard deposits or withdrawals, but your payment provider's own fee schedule may apply.

Accepted payment methods currently available on zo365 include:

Bonuses, Promotions & Wagering Requirements

zo365 offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific wagering requirements unless explicitly stated otherwise in the promotion's individual terms. The standard rollover requirement for any bonus issued on the platform is detailed in the respective promotion page at the time of the offer.

By claiming any bonus, you agree to the following general conditions:

Game Rules & Fair Play Policy

All games offered on zo365 — including cricket betting, live casino tables, slot machines, crash games, and mines-style games — are subject to their respective game rules as published on each product's information page. It is the player's sole responsibility to understand the rules of any game before placing a wager. zo365 accepts no liability for losses arising from a player's misunderstanding of game mechanics.

zo365 is committed to maintaining fair play across all products. Our platform uses certified random number generation (RNG) technology for applicable games, and live dealer games are provided by reputable international studios operating under their own regulatory frameworks. If you suspect any irregularity in a game outcome, you must raise a formal dispute with our support team within 24 hours of the relevant game session.

Prohibited Activities & Conduct

The following activities are strictly prohibited on zo365. Any user found engaging in these activities will have their account suspended or permanently closed, and outstanding balances may be forfeited at zo365's sole discretion:

zo365 fully cooperates with relevant authorities in cases involving financial crime, fraud, or any other illegal conduct detected on the platform. User data may be disclosed to law enforcement agencies where required by applicable law.

Privacy, Data Protection & Security

zo365 takes the privacy and security of its users with utmost seriousness. All data submitted during registration, verification, and ongoing platform use is collected, stored, and processed in accordance with our Privacy Policy. We deploy industry-standard SSL encryption across all data transmission pathways, ensuring that your personal and financial information remains protected at all times.

You agree not to engage in any attempt to reverse-engineer, compromise, or otherwise attack the security infrastructure of zo365. Any suspected security vulnerabilities must be reported to our support team immediately via the contact details provided in the footer of this site. zo365 will never ask for your password via email, chat message, or phone call.

Account Suspension & Termination

zo365 reserves the right to suspend, restrict, or permanently terminate any user account at its sole discretion, with or without notice, if it determines that a user has violated any part of these Terms & Conditions, engaged in prohibited activities, or if the account poses a risk to the integrity of the platform or to other users.

Users who wish to close their own account voluntarily may do so at any time by contacting the zo365 support team. Upon voluntary closure, any remaining real-money balance (excluding bonus funds not meeting rollover requirements) will be processed for withdrawal to your registered payment method within the standard processing period. Account closure requests submitted during an active bonus wagering cycle will be handled on a case-by-case basis.

Limitation of Liability & Disclaimers

zo365 provides its platform and all associated services on an "as is" and "as available" basis, without warranty of any kind, either express or implied. To the maximum extent permitted under applicable law, zo365 expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. zo365 does not guarantee uninterrupted access to the platform and shall not be liable for service outages caused by maintenance, third-party infrastructure failures, or events beyond our reasonable control.

Under no circumstances shall zo365, its directors, employees, partners, or agents be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of opportunity, or any business interruption. Your total financial claim against zo365 arising from any single incident shall not exceed the amount you deposited in relation to that specific transaction.

Amendments to These Terms

zo365 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time by posting the updated version on this page. The date shown in the "Last updated" notice at the top of this document will reflect the most recent revision. It is your responsibility to check this page periodically for changes. Your continued use of zo365 after any modification constitutes your acceptance of the new terms. If you object to any change, your sole remedy is to discontinue use of the platform and close your account.